Over the years we have received numerous notes and letters expressing appreciation and gratitude for our performance while completing projects with our clients. Recognition of the passion we have in plying our craft, our work ethic, sincerity, integrity, and recognition of our devotion to provide exceptional service is often reflected in their comments. We who are “Schrader and Company” apply sincere effort in performing our daily work and from time to time we have the opportunity to pause and enjoy the occasion when others recognize and applaud that effort. This is one of those times for us… and we thank you for allowing us to share.

Enjoy a few moments of reading through a sample of the client satisfaction letters below. We will update these letters periodically with new ones as we receive them along with some from our archives.

  • The Schrader “Crew” are exceptional individuals – great work ethics, great people skills and are always striving to do the best job possible – they NEVER look for shortcuts! The time they are willing to spend with the customer explaining the “why’s” is very comforting. Your attention to detail is unbelievable.

    Roger
  • I love the kitchen and enjoy working there every day, and you did a wonderful job with the bathroom as well

    Susan
  • I absolutely love everything you guys did for me

    Kathleen
  • It helps me greatly to have a contractor I can trust (i.e. one Mom likes and trusts) to do work without my having to be there

    Linda
  • Our sincerest gratitude is extended to Schrader and Company for offering exquisite quality and suburb Costumer service

    Paul and Susan
  • Working with your company was an absolute pleasure. Everyone was knowledgeable, helpful, friendly – outstanding Service

    Jamie and Mark
  • Our experience could not have been better, everyone was friendly, helpful, thorough and professional

    Bill
  • No one touches our house except for Schrader and Company

    Jim and Lucy
  • We found the expertise, care, knowledge and workmanship displayed on this project the best we have experienced in all of our contracting projects

    Dan and Eleanor
  • Your quality and employees are second to none. Thanks for helping us improve our home

    James and Kerry
  • We love our new kitchen, your workmanship is beautiful

    Joanne
  • Every Project to date has been painless, comfort not an issue at all

    Louise
  • A truly professional experience in all aspects

    Craig and Karen
  • Permit me to say this is a bill I feel good about paying. Not that it’s low priced and not without substance, but because it reminds me quality of service and workmanship (an endangered species) and resultant confidence I have built up for same. Some day when, maybe, you need a little lift take off an hour and watch Neil work.

    Roger
  • This is one check we’re pleased to write. For over a week now, the product of your imagination and hard work has graced our living room. It’s more than just an entertainment center; it’s a work of art and a true thing of beauty. We love everything about it: the design, choice of wood, beautiful finish, and, most of all, the quality craftsmanship. We never mind paying hard earned money for a job well done.

    But we owe more than just money. We owe our sincere gratitude to everyone involved for making it possible. We know you worked especially hard to keep the cost affordable and still give us the product we envisioned. We can’t tell you how much we appreciate that.

    … We especially want to thank Robert for all the time beyond the call of duty that he spent with us. His advice, guidance on design, phone calls, and scrupulous attention to every meticulous detail of craftsmanship were remarkable. Robert did more than just employ his admirable carpentry skills on our entertainment center; he put himself into it.

    … Each time we’re done watching (the television) we still gracefully close those lovely cherry doors and once again admire one of the many Schrader and Company’s improvements to our home. Thank you. Thank you.

    Dale
  • We would like to thank you and the compliment Schrader and Company for the excellent work that was done in remodeling our bathroom.

    We were particularly happy with the way Brian and Eric conducted themselves and with the quality and coordination of the work. We doubt that you could find another individual as knowledgeable, responsive and with communications skills that Brian exhibits. Eric also kept a very good line of communication with us, advising us of options, of all kinds, keeping us apprised of his schedule, he always made clear to us what he was doing, was unfailingly courteous and organized.

    We were always amazed at how clean a job site could be. (It’s hard to conceive of a project like this in one’s home with no dust in the rest of the house.) Your selection of the subcontractors led to fine work also. Both of us will be happy to recommend your firm to anyone.

    Barbara and Clint
  • I would like to take this opportunity to commend you and your staff for the fine work that you do. While the replacement of skylights is a small project for your firm, it was important to our family that it be done correctly and it was surprisingly difficult for me to find a firm interested in the job. Yet from the moment I contacted your office, I experienced a level of courtesy and professionalism I had been unable to find elsewhere. Adele was very easy to work with and extremely flexible in accommodating our work schedules. The information and advice she provided was clear and realistic. Eric and the other carpenters who worked in our home were pleasant and considerate of our family. The work site was kept clean and tidy at all times. I truly appreciate the attention to detail by everyone involved in the project.

    Your philosophy of accepting simple or small jobs that provide introduction to your firm will certainly hold true in our case. You can be sure that we will be visiting your showroom in the future when the time comes to remodel other parts of our home!

    Thank you again for your attention to detail and to the needs of your clients. I look forward to working with you and your staff in the future.

    Judy
  • My wife Estelle and I wish to express our appreciation for the high quality of work performed by Bill and Ron in repairing the chimney and siding elements of our home. The problem solving and finish carpentry work was first rate. The problems with the chimney were severe but they tackled it with confidence and worked out solutions that should keep our home dry for the foreseeable future.

    While the overall cost was high, because the scope of work expanded, we felt that the record keeping for the time and materials used was meticulous and fair. We also appreciated the respect shown to us and our property by Bill and Ron. This reflects well on your organization.

    We would be happy to recommend Schrader and Company to our neighbors and, as you will note in the attached copy of my letter to the Architectural Control Committee, we have done so to our Association.

    We will not hesitate to call on you in the future when other renovation or repair projects arise.

    Thank you and please extend our thanks to Bill and Ron.

    Jerome
  • In the spring of 2009, my already disabled husband became even further disabled physically.  We had to move our bedroom down to the family room on the first floor.  The only problem was that the only bathroom on the ground floor was a pretty small half bath.  We began to consider enlargement of the existing bath and began to work with a contractor who shall remain nameless.  I became wary and told them we were no longer interested in working with them.  Luckily, we had some electric work done by Chuck Effinger, who had been recommended to us by our new neighbor.  He was kind enough to recommend Schrader and Co. to me.

    That began a totally wonderful relationship with your firm, your employees and the various companies with which you have chosen to work.  I worked with John H as our Project Manager and I could not have asked for a better man.  He was informative, imaginative and dedicated to making this a room that would work for my husband.  John’s sense of humor and his adaptability and expertise made the planning so very easy.  The next Schrader person I met was Robert as he was going to make our vanity and wall shelf unit.  With his vast amount of knowledge and John’s years of work in the field, they both made it easy to choose the wood and stain and glaze.  Robert did an absolutely beautiful job on the vanity and again came through with his own design for a matching wooden bench for my husband to sit on after his shower.  The two pieces just add the warmth and style to the bathroom.

    The Schrader person that I spent the most time with was our Project Manager, Val.   I have to thank Val for making this job look so easy.  He took care of everything, corrected any faults he found in our home after informing me about them and getting the ok to do so.  He was always so pleasant and would chat for a few minutes in the morning and then tell me that he  had to “get to work”.  I cannot tell you what a blessing Val was.  He never took breaks and made sure everything was done before he left for the day.  Thank you so much for Val, he is just a wonderful person and I’m sure, a very valued employee.  I met Ben and then spoke with him a few times.  He too was always courteous and as helpful as possible.

    Mr. Schrader, your company and its employees have restored my faith in contractors and in people.  Never have I had work done in my home so well and so caringly and so beautifully.  What John and I had envisioned came out just perfectly.  My husband and I both love it.  Thank you so much for running the company the way you do, it should be a model upon which all other companies are run.  I recommend you to anyone I know or hear that needs work done, and I totally love your program of doing smaller work as your customer require.

    May God bless you, your family and your “company family” with Good Health and Prosperity throughout the years.

    Lore & Pat
  • When my Mom decided to take on this project, she asked me if I knew anyone that had a good reputation, and I gave her your company’s name. Little did I know that this decision would change her life. She lives alone, and really enjoyed the company of John and everyone else. There were so many little things that came up, and the solutions that John and your crew came up with were so unique and exactly right for the project.

    Barbara
  • I would like to take this opportunity to thank you and your staff for the excellent job on our new room. It is everything we had hoped it would be and we have been enjoying it.

    Everyone we worked with, from the project planner to the office staff was very professional throughout the length of the project. The project manager and carpenters who worked in our home were extremely thoughtful and cognizant of our privacy and daily schedule so we never felt that our space was taken over. We also knew what was to be done every step of the way and the nicest part, was that all the details were handled by the project manager. We never had to make a phone call to check on the scheduling of the subcontractors or the whereabouts of material.

    We recently had the opportunity to recommend your company to a neighbor who is in the initial stage of an addition. He wanted to know about our experience in dealing with you and your staff. He was amazed to hear of all the wonderful things we had to say about Schrader and Company.

    Please thank all who made this project as painless as possible.

    Fred and Nina
  • These gentlemen displayed the utmost professionalism and courtesy in their routine. They were prompt and straightforward in every aspect of our dealings. They left our house livable and immaculate during the process, and came, and went, with us having complete piece of mind in terms of their character and ethics. The result of their labor has brought us much enjoyment!

    Adam
  • Thank you so much for the wonderful job your company did for us. Brian and Ron especially were just terrific to work with. Everything was done in such a professional manner, in a timely manner and with great care.

    We will certainly look forward to having your company back to our home in the future.

    Debbie
  • Now that our remodeling agreement is coming to completion, I want to commend your crew, and especially Kevin, for a job well done.

    Your choice of Kevin as project manager for our job worked out very well for us. Kevin clearly knows his craft. I appreciate his, and other crew members’, attention to detail and accuracy. In addition to carry out his work in a craftsmen-like manner, Kevin was a pleasure to deal with and was considerate of my family.

    People have asked me about my experience with Schrader & Co. I always have a positive recommendation. As an example of dedication to the job, I tell people about Kevin coming to work on the foundation sealing on Memorial Day, to make up for time lost to rainy weather.

    Dave
  • We would like to take this opportunity to thank you once again for our beautiful cabinetry. You have exceeded our expectations in both quality and design. Your knowledge and expertise is certainly evident in our now gorgeous kitchen. Schrader's involvement in our remodel turned previously difficult experience into a very positive and enjoyable one.

    Our sincerest gratitude is extended to Schrader and Company for offering exquisite quality and superb customer service.

    Paul and Susan
  • Early in 2011 our practice decided to convert our former file room to a patient exam room. After initial consultation, we found interior design services costly and opted to contact a construction firm directly for an estimate on the project. Two representatives of Schrader and Company, Inc. promptly scheduled a meeting to evaluate our space and assess our needs and preferences. Detailed schematic drawings and elevations were provided throughout the planning and selection process. Schrader and Company, Inc. assisted us by researching and advising on options for all finishes, from floor to ceiling.

    Once the selection process was complete we were provided with a detailed estimate for the project including specifications for each element. Once contracts were signed we received a commitment for start date along with a schedule for completion – Schrader & Co., Inc. was true to their word from start to finish.

    With the impossibility of closing a busy obstetrics & gynecology practice during construction, all phases of our project had to be completed during regular office hours. A single member of the Schrader team was assigned to follow the project through to completion. Work was performed in a clean, quiet professional manner with minimal dust or disruption to our daily routine. Schrader provided seamless coordination of services at every juncture where subcontractors were required.

    At the onset, it was determined that our needs would best be served by custom cabinetry which was designed and created in Schrader & Co’s shop. The cabinet maker was intently receptive to our needs and innovative in finding solutions. In fact, attention to detail was employed at every stage, virtually eliminating the need for change-orders.

    All members of the Schrader team were professional, attentive and inspired confidence throughout, ensuring that the renovation experience was pleasant and stress-free. The finished product is beautiful!....and tailored so specifically to our needs that we hope to enlist Schrader & Co’s services for a much larger project in the very near future.

    Louise
  • Too often in today’s world, people forget to say a simple “thank you” and give credit where it is due. We would like to take this opportunity to do just that. We so very much enjoyed working with Schrader to make our dream become a reality. Please let us thank and mention the men we had the privilege of working with. From the very first meeting our director of planning, Brian was the most professional individual. Everything, always, was precise and explained completely. Our carpenters on the project, Kevin, Bill and John are “top-notch” and practice their trade the “old way”. By that we mean they take the great pride in doing everything correctly, actually perfectly. They are all great people, friendly, knowledgeable, even walked our dog several times when we weren’t around. Great carpenters, all!! Must we not forgot Robert! After spending a lot of time with me, he built the most gorgeous kitchen, island, corbels, bookshelf (love). Superb craftsmanship and also a great person! My husband really enjoyed watching he and John install the cabinets, a fine tuned instrument they are. How lucky were we to be referred to your company. We would like to thank you so much for sharing our vision with us and making it a reality.

    Ralph & Cynthia
  • I am totally satisfied with my newly renovated bathroom. I want to thank everyone at Schrader and Company, but especially Brian and Val for holding my hand through the process. The contract and shopping list Brian prepared for the project helped me focus and easily understand what I needed to accomplish. I was amazed by Val’s professionalism, skill, organization and commitment to detail. The project was expertly handled beyond my expectations. I will sing the praises of your company. I am planning future projects and looking forward to your return to my home. Thank you again.

    Betty
  • I appreciate the “extra” time to get the project done. Working with Bill is always a pleasure. He is courteous, respectful, skillful, insightful and helpful. I’ve received many compliments on how beautiful the porches look! I feel more comfortable with the improvements Bill made in the basement, too.

    Karen
  • Thank you so much for the wonderful job you did! Everyone loves it!! Val, Silas & Mike were a pleasure to work with and very professional-we miss them! Of course, it goes without saying that we have and will continue to recommend you highly!! See you in the spring for Phase II?

    Laura & Ron
  • Robert, I wanted to say thank you and that you and your team did an excellent job on the project. My client was very satisfied and impressed with the cabinets, “wow” was his initial reaction. It was a pleasure working with you on the project and I look forward to doing future business with you.

    Anthony
  • Many thanks to the entire Schrader team.  Renovations during blizzards---fun?  WOW!  We love our “new” rooms.

    Judy
  • Thank you so much for a wonderful job on my home – You all are so professional and especially nice – Thank You

    Peggy
  • The studio is outstandingly beautiful and I’m enjoying it so much. Thank you and everyone at Schrader who had a hand in the project. Again we have had an overwhelmingly positive experience with Schrader and Company and that is saying a lot, considering the complexity of this project and its associated satellite projects and repairs. Kudos to Jeremiah and his crew for a job well done—excellently done.

    Joanne
  • I had a great experience with the installation of my windows.  Your employees are my friends.  Thank You

    Rose Marie
  • Our long relationship with Schrader and Company is one of our life treasures.

    Jeff